Frequently Asked Questions
FAQs
When will my order ship?
We strive to process and ship your order as quickly as possible. Please allow 4-7 days for production before your order is shipped. Average shipping times range from 10-14 days. You’ll receive a tracking number within 3-5 days of your order being shipped. If you haven’t received a tracking number after 7 business days, please reach out to us via email.
What if I’m not satisfied with my order or there’s an issue?
Please refer to our return policy for details on returns. However, we’re here to help and will do our best to work with you. Don’t hesitate to contact us with any concerns.
Can I cancel my order?
You can cancel your order without any penalties, but you must do so before it goes into production—generally within 1- 3 hours of placing the order.
How long does shipping take?
Shipping times vary depending on your location, as we ship worldwide from different fulfillment centers. On average, it takes 10-14 business days for delivery.
Can I get an image on a different product?
Absolutely! If you see a design on a shirt but would prefer it on a hoodie, mug, or another product, just let us know. We can customize our designs across a range of products to suit your preference. Please contact us with your request, and we’ll be happy to help.
I have a question that wasn’t answered. Can you help?
Of course! Feel free to email us, and we’ll be happy to assist you. To ensure a prompt response, please include your order number and a clear description of the issue. Thank you!